FAQ

customers first

Frequently Asked Questions

01

What can I ship?

We support all palletised and bulk tank transport. Please contact us for any specific requirements.

02

How do transport logistics?

The value of a transport logistics solution in enhancing customer satisfaction and service overstated.

03

Can logistics actually help reduce cost?

Logistics platform where planners and managers have increased visibility and transparency is one guaranteed way of reducing cost

04

What additional fees will apply?

Warehousing networks, and long lead times between warehousing and delivery addition, transport logistics.

05

What happen if my package is lost?

Customer's item(s) will not only be replaced, but will also be compensated for every harsel and damaged caused.

06

What I Can't Ship?

We our polices are strictly against country barnd products/packages. If found at cause of inspection, goods/products will be handed over to customs

NEED HELP WITH LOGISTICS?

We take pride in serving our customers safely. Kindly reachout to us through our eamil (delivery@excellence-courier.com) or feel the request form on our contact page

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